Daily Archives: January 21, 2009

Telling Your Story: Inching In to Tracking Your Social Media Content

Thanks to TechSoup and NTEN as well as Amy Semple Ward of NetSquared, here are some tips on getting a non-profit started on ‘virality’:

Step 1: Listen Gosh, I’ve actually already got that one covered!

Step 2: Share
I use Zotero to bookmark online info that I’m researching, and Delicious to tag interesting things on the web. Also, I’m trying to use Delicious with a group so we can have a shared list of items related to ‘library diversity training’ that each of us finds. Similar is digg . WOW–there’s a plug-in called ‘Post Delicious’ which will pull your Delicious bookmarks into your blog as a post. So, for Delicious users, an automatic blog post would be generated based on what you’re reading and bookmarking!

Many of these tools can be combined to, say, pull your Flickr photos or your bookmarks into your Facebook page. FriendFeed is another feed page that aggregates all of your sharing tools. This seems like it would be most helpful once you have a large online network also using various tools.

There are a few other free webinars in this Storytelling series coming up through February.

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Groundswell


Groundswell: How People with Social Technologies are Changing Everything

In thinking about engaging supporters who are already online, and those that aren’t, Groundswell categorizes them into six typographs of users/non-users. The book–from Forrester Research, who’s pretty into this stuff–uses lots of data and demographics to talk about ‘markets’ and ‘trends’ that are swelling up–so we’d better get ready, like it or not. Check out their blog to keep up with the latest, including how President Obama is right there in the swell, collecting ideas from anyone who wants to have input.

In the same vein, non-profit social media blogger John Haydon writes on Return on Investment:
“The real ROI in social media is manifested when your current supporters start talking to their friends about how much you rock. And as they rave about you, hundreds or thousands of other potential supporters see these conversations.” That’s the ‘viral’ effect you hear about. And you can’t ‘go viral’ with a canned fundraising letter email. He sums it up: “The best way to avoid appearing disingenuous or frivolous is to be genuine and committed.” So, talk about what’s up, what comes to mind, and as if you were writing to a friend–a real one.

Beth Kanter, in her “Cute Dog Theory” says that non-profits should spend 1-5 hours participating in social media and 5-10 hours a week creating content. Her post gives an outline of laying down some steps and goals before diving in.

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